Refund and Returns Policy
Last updated: January 30, 2026
Thank you for shopping at Blush Secret.
If for any reason you are not completely satisfied with your purchase, we invite you to review our Return and Refund Policy. The following terms apply to all products purchased from us.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined below. These definitions apply whether the terms appear in singular or plural form.
Definitions
- Company
Refers to Blush Secret (also referred to as “We,” “Us,” or “Our”). - Goods
The items offered for sale on our website. - Orders
A request made by you to purchase goods from us. - Service
Refers to the website. - Website
Blush Secret – https://blushsecret.com - You
The individual or legal entity accessing or using the service.
Your Order Cancellation Rights
You have the right to cancel your order within 14 days without providing any reason.
The cancellation period expires 14 days from the date you receive the goods, or from the date a third party appointed by you (other than the carrier) takes possession of the delivered product.
To exercise your right of cancellation, you must inform us clearly of your decision.
You can contact us by:
- Email: connectblushsecret@gmail.com
- Phone: 0335-9123999
Once we receive the returned goods, we will process your refund within 14 days. Refunds will be issued using the same payment method used for the original purchase, with no additional fees.
Conditions for Returns
To be eligible for a return:
- The goods must have been purchased within the last 14 days
- The goods must be in their original packaging
Goods That Cannot Be Returned
- Customized or personalized items
- Goods that deteriorate quickly or have expired
- Unsealed items that are not suitable for return due to hygiene or health reasons
- Goods that have been inseparably mixed with other items after delivery
We reserve the right to refuse returns that do not meet these conditions, as permitted by law.
Only regular-priced items are eligible for refunds. Sale items are non-refundable unless required by applicable law.
Returning Goods
You are responsible for the cost and risk of returning goods to us.
Return address / contact:
connectblushsecret@gmail.com
We are not responsible for items lost or damaged during return shipping. We strongly recommend using an insured and trackable shipping service. Refunds cannot be issued without receiving the returned goods or valid proof of delivery.
Gifts
If the item was marked as a gift and shipped directly to you, you will receive a gift credit equal to the value of the returned item. Once the item is received, a gift certificate will be issued.
If the item was not marked as a gift, or the gift giver had the order shipped to themselves, the refund will be issued to the original purchaser.
Contact Us
If you have any questions about this Return and Refund Policy, please contact us:
Phone: 0335-9123999
Email: connectblushsecret@gmail.com