INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I know which size to order?

Please refer to our Size Guide page where we show how to measure and match your size. If you are between sizes, we recommend going up one band size for comfort and adjusting straps accordingly.

Can I pay cash on delivery (COD)?

Yes — COD is available across Pakistan. Please note that if you choose COD, the courier may charge a small fee, and orders may take 1 extra business day to dispatch.

Can I cancel my order after placing it?

You may cancel the order within 12 hours of placing it, provided it has not yet been shipped. After shipping, cancellation is not possible — you may instead use our Exchange Policy.

What happens if I receive a defective or wrong item?

Please email us within 24 hours of delivery with photos of the item and packaging. We will arrange for replacement or refund as per our Return & Exchange Policy — shipping cost on us.

Is packaging discreet? Will the invoice show the product inside?

Yes, the packaging is subtle with neutral branding. The invoice inside shows basic description (“Women’s Apparel”) not the exact product name.

INFORMATION ABOUT US

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